What We Collect and Why We Use It
When you open an account, we collect the details you provide — your name, email address, contact number and any payment method you link, including Touch 'n Go eWallet, Boost or GrabPay. We also record your session activity: the pages you visit, the games you open,
-
1
and how your device connects to our platform. This data serves three purposes. First, it lets us verify your identity and process withdrawals accurately. Second, it helps us detect unusual activity on your account — if a login attempt comes from an unfamiliar device, we can
-
2
flag it before it goes further. Third, aggregate usage patterns help us improve how the platform works on mobile, which is where most of our account holders spend their time. We do not sell your personal data to third parties. Payment credentials — your DuitNow reference,
-
3
Boost wallet ID or GrabPay token — are passed only to the relevant payment processor to complete your transaction and are not stored on our servers beyond the period required for transaction records. Eligibility to use our platform depends on local law and is available where
-
4
local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.